Cancellation and Refund Policy for Private Belize Adventure LLC Tour Company

Cancellation and Refund Policy for Private Belize Adventure LLC Tour Company

 

At Private Belize Adventure LLC, we understand that plans can change, and we are committed to providing our customers with flexibility and understanding. Our Cancellation and Refund Policy has been designed to accommodate our customers' needs while ensuring that our operations run smoothly.

 

1. Cancellation by the Customer:

 

a) If you cancel your booking more than 30 days before the tour date, you will receive a full refund of the amount paid, minus a 5% administrative fee.

 

b) If you cancel your booking between 15 to 30 days before the tour date, you will receive a 50% refund of the amount paid.

 

c) If you cancel your booking within 14 days or less before the tour date, no refund will be provided. However, we will do our best to accommodate your request to reschedule your tour, subject to availability and at our discretion.

 

2. Cancellation by Private Belize Adventure LLC:

 

a) Private Belize Adventure LLC reserves the right to cancel any tour due to unforeseen circumstances, including but not limited to weather conditions, natural disasters, political instability, or insufficient bookings. A full refund or the option to reschedule the tour will be provided in such cases.

 

b) In the unlikely event that a tour guide or vehicle becomes unavailable due to illness, accident, or any other unforeseen circumstance, Private Belize Adventure LLC will make every effort to provide a suitable replacement. If we cannot do so, we will offer a full refund or the option to reschedule the tour.

 

3. Refund Processing:

 

a) All eligible refunds will be processed within 14 working days of receiving the cancellation request. Refunds will be issued using the original payment method.

 

b) Please note that any transaction or currency conversion fees incurred during the booking process will not be refunded.

 

4. Changes to Booking:

 

a) If you need to make changes to your booking, such as the tour date or number of participants, please get in touch with us as soon as possible. We will do our best to accommodate your request, subject to availability.

 

b) Any additional costs incurred due to changes in the booking will be the customer's responsibility.

 

5. No-shows:

 

a) No refund will be provided if you fail to show up for your tour without prior notice. However, at our discretion, we may allow you to reschedule your tour, subject to availability.

 

6. Travel Insurance:

 

We strongly recommend purchasing comprehensive travel insurance to protect yourself against unexpected events, such as illness, injury, or flight cancellations, which may lead to the cancellation of your tour. Private Belize Adventure LLC will not be held responsible for any expenses or losses incurred due to the cancellation or amendment of your tour booking.

 

By booking a tour with Private Belize Adventure LLC, you agree to the terms and conditions of our Cancellation and Refund Policy. We appreciate your understanding and look forward to providing you with an unforgettable Belize adventure.